Return & Refund Policy

At Smayko, we want you to be satisfied with your purchase. We offer a 30-day return policy for eligible products.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The product must be in its original condition.

• All original accessories, manuals, cables, and packaging should be included.

• The product must not show signs of misuse, accidental damage, or unauthorized modifications.

• The item must be returned with the original order information.

Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow 3–7 business days for the refund to appear, depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us through Live Chat within 48 hours of delivery so we can assist you.

Return Shipping

Customers are generally responsible for return shipping costs unless the product was damaged, defective, incorrect, or the return resulted from an error on our part.

We recommend using a tracked shipping service when returning an item.

Order Cancellations

If you need to cancel your order, please contact us through Live Chat as soon as possible.

Orders that have already shipped cannot be cancelled but may be eligible for return under our 30-day return policy.

Contact Us

For any questions regarding returns or refunds, please contact our customer support team through Live Chat on our website.

Thank you for choosing Smayko.