Shipping policy
Shipping Policy
At Smayko, we are committed to providing fast, secure, and reliable shipping for every order.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully confirmed.
Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Times
Shipping times depend on the shipping method selected at checkout.
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Express Shipping: 2–4 business days
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Standard Shipping: 2–6 business days
Shipping times begin after your order has been processed and shipped.
Shipping Location
Orders are shipped from our designated fulfillment facilities. The shipping origin may vary depending on product availability and destination.
Order Tracking
Once your order has been shipped, you will receive tracking information so you can monitor your delivery.
Please allow some time for tracking information to become active after the package has been handed to the carrier.
Delivery Delays
While we work to meet our estimated delivery times, delays may occasionally occur due to carrier issues, weather, holidays, or other circumstances beyond our control.
Smayko is not responsible for delays caused by the shipping carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided, please contact us through Live Chat as soon as possible.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact our customer support team through Live Chat so we can assist you.
Contact Us
For any questions regarding shipping or your order, please contact us through Live Chat on our website.
Thank you for choosing Smayko.